Writing reports
By Kristoffer Bohmann, Bohmann Usability
Writing reports. Bruce Tognazzini on how to write a usability report. The article is too focused on being nice and gentle for my taste. Still, Tognazzini provides good tips for report writers. For example, In usability study reports, use simple topic headings (e.g., "Navigation") and In observational reviews, outline improvement ideas, not criticisms (e.g., "Improve navigation").
Kristoffer Bohmann
